Seasons & Episodes
Utilities
Angela Rippon, Gloria Hunniford and Jennie Bond are on the trail of rip offs that have British consumers up in arms. The
Personal Finance
Angela Rippon, Gloria Hunniford and Jennie Bond expose rip offs that are costing British consumers. The team investigate
Shopping
Angela Rippon, Gloria Hunniford and Jennie Bond are on the trail of rip offs that have British consumers up in arms. The
Housing
Angela Rippon, Gloria Hunniford and Jennie Bond on the rip offs that have British consumers seething. A look at why some
Travel
In the last of their investigations into the rip offs that are affecting UK consumers, Angela Rippon, Gloria Hunniford a
Episode 1
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 2
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 3
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 4
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 5
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 6
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 7
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 8
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 9
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 10
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 11
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 12
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 13
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 14
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 15
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 16
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 17
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 18
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 19
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 20
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 1 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 2 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 3 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 4 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 5 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 6 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 7 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 8 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 9 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail
Episode 10 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond travel the country tackling sharp practices affecting consumers and inve
Episode 11 (Evening)
Angela Rippon, Gloria Hunniford and Jennie Bond travel the country tackling sharp practices affecting consumers and inve
Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 7
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 8
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 9
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 11
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 12
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 13
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 14
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 15
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and in
Episode 16
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had
Episode 17
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had
Episode 18
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had
Episode 19
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had
Episode 20
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had
Episode 1 (Evening)
Consumer show. The team investigates whether energy bills are not just too high, but also too complicated; plus a look a
Episode 2 (Evening)
Consumer show. The team investigates how mistakes made by energy companies can result in bills demanding tens of thousan
Episode 3 (Evening)
Consumer show. The team investigate cases where consumers have been forced to pay over the odds for goods or services, i
Episode 4 (Evening)
Consumer show. The team investigate companies cashing in on a mis-selling scandal with a service you can get for free, a
Episode 5 (Evening)
Consumer show. The team tests whether Chip and PIN is as secure as the banks claim, meeting a woman who lost 16,000 poun
Episode 6 (Evening)
Consumer show. The team investigates what's being done to tackle the property investment schemes that have cost some the
Episode 7 (Evening)
Angela Rippon, Gloria Hunniford and Julia Somerville tackle sharp practices affecting consumers. They ask why people in
Episode 8 (Evening)
Angela Rippon, Gloria Hunniford and Julia Somerville tackle sharp practices and investigate rip-offs. They meet resident
Episode 1
Gloria Hunniford, Angela Rippon and Julia Somerville return with the series exposing rip-off raw deals and poor service.
Episode 2
Gloria Hunniford, Angela Rippon and Julia Somerville meet people angry about being left out of pocket, and investigate a
Episode 3
Gloria Hunniford, Angela Rippon and Julia Somerville meet a family devastated by a catch in the small print that could f
Episode 4
Gloria Hunniford, Angela Rippon and Julia Somerville Gloria investigate problems to do with the home. Plus, a woman who
Episode 5
Gloria Hunniford, Angela Rippon and Julia Somerville meet people fighting to get out of contracts they say are expensive
Episode 6
Gloria Hunniford, Angela Rippon and Julia Somerville hear how a heating system in thousands of homes has left some famil
Episode 7
Episode 8
Gloria Hunniford, Angela Rippon and Julia Somerville help some residents fighting an annual charge. Plus, the villagers
Episode 9
Gloria Hunniford, Angela Rippon and Julia Somerville investigate how an error has made it almost impossible for one coup
Episode 10
Gloria Hunniford, Angela Rippon and Julia Somerville meet a meet a football fan who never received his paid-for tickets.
Episode 11
Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about the banks. And more consumer issues ar
Episode 12
Gloria Hunniford, Angela Rippon and Julia Somerville look into the companies dealing with mis-sold PPI payments, and rev
Episode 13
Gloria Hunniford, Angela Rippon and Julia Somerville investigate energy companies, meeting a man who was sent a £7,000
Episode 14
Gloria Hunniford, Angela Rippon and Julia Somerville help a woman forced to pay someone else's loan and explore problems
Episode 15
Gloria Hunniford, Angela Rippon and Julia Somerville meet a couple who were bitterly disappointed by a luxury holiday ex
Episode 16
Gloria Hunniford, Angela Rippon and Julia Somerville visit a housing estate where a problem has dragged on for years, an
Episode 17
Gloria Hunniford, Angela Rippon and Julia Somerville ask if online comparison sites really do offer the best deals and i
Episode 18
Gloria Hunniford, Angela Rippon and Julia Somerville expose rip-offs, raw deals and poor service.
Episode 19
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how confusion over road signs in a single spot has earned on
Episode 20
Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman who learned that she owes her bank more than six tim
Episode 1 (Evening)
Consumer show. The team ask who will end up paying the price for the recent floods, and help a couple whose insurance co
Episode 2 (Evening)
The team investigate complaints about the banks, meeting a woman angry no-one can tell her what has happened to the £25
Episode 3 (Evening)
Consumer show. The team meet the families who were promised cheaper electricity, but who instead have been hit with bill
Episode 4 (Evening)
Consumer show. The team investigate the companies who have taken hundreds, or even thousands, of pounds from customers b
Episode 5 (Evening)
Consumer show. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied,
Episode 6 (Evening)
Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman conned out of her bank details. Plus the companies t
Episode 7 (Evening)
Gloria Hunniford, Angela Rippon and Julia Somerville test the claims of a cash-for-gold company - how much will they rea
Episode 8 (Evening)
A look at the care home contracts that come with a costly sting in the tail, and how buying a second hand car led to one
Episode 1
As the team expose the latest scams designed to trick you out of your money, Angela Rippon tracks down the fraudsters wh
Episode 2
The team tackle costly and unexpected problems viewers have had with their homes, including meeting a couple fighting to
Episode 3
The team investigate the daily deals websites that promise huge savings - but do not always deliver what you had bargain
Episode 4
The team look into one of the new breed of companies that promise to sell your home fast by buying it themselves. But is
Episode 5
The team investigate the plumbing company that has left some customers feeling as if they have thrown money down the dra
Episode 6
A couple of newlyweds are forced out of their dream home as a precaution. How can people be sure that what they are told
Episode 7
As complaints about the big energy companies continue to grow, one woman says her supplier has left her out of pocket af
Episode 8
This episode looks at the pothole problem costing UK drivers billions of pounds every year. Who should pay for the damag
Episode 9
The team investigates why some viewers have been hit with bills they did not expect for hundreds or even thousands of po
Episode 10
The team meets a family who face losing their home because of a mistake that has meant for six years they have been purs
Episode 11
The team take a look at the banks' approach to victims of fraud, and try to help viewers who have been stung get their m
Episode 12
Angela Rippon investigates why homeowners promised cheaper energy have instead been hit with sky-high bills, forcing the
Episode 13
The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it ta
Episode 14
Stories in this episode include a couple whose worldly goods have entirely disappeared after they paid a shipping compan
Episode 15
Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money
Episode 16
Julia Somerville, Angela Rippon and Gloria Hunniford meet the people being pursued by one of the biggest names in the bu
Episode 17
The team meet people who have lost a lot of money thanks to someone else's mistake, including a woman who cannot retriev
Episode 18
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why cold calling remains one of consumers' biggest bugb
Episode 19
Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers have ended up thousands of pou
Episode 20
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with insurance, including a l
Episode 1
A shameless con that saw expensive goods stolen right from under a charity's nose, and the man renting out flats he does
Episode 2
The team reveals the fast-growing menace that can make a house virtually unsellable, and meets the homeowners worried th
Episode 3
The team explore the fallout some viewers have had from extreme weather, including one couple's two-year battle to prove
Episode 4
The team meet the family devastated by what happened when they chose the wrong dealer to sell them a puppy.
Episode 5
The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how ro
Episode 6
The team reveal the results of a test into the customer service of the Big Six energy companies, plus simple ways to bri
Episode 7
The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individu
Episode 8
The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming t
Episode 9
The team look into some audacious scams that anyone could fall for, including the boiler room scam peddling shares that
Episode 10
The team investigate more situations where viewers have had a raw deal. Including a couple's travel insurance claim that
Episode 11
The team reveal how to become more online-savvy and avoid being stung by internet fraudsters or companies that are not w
Episode 12
The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not
Episode 13
The team investigate cases where people end up paying over the odds - sometimes by thousands of pounds.
Episode 14
The team investigate extraordinary stories to do with money, including the couple who lost hundreds of pounds thanks to
Episode 15
The team meet viewers who handed over hundreds of pounds to people who seemed to be experts in their field but did not g
Episode 16
Angela Rippon, Gloria Hunniford and Julia Somerville investigate stories to do with health. Why are patients at GP surge
Episode 17
Gloria Hunniford, Angela Rippon, and Julia Somerville expose disastrous problems with brand new properties, including a
Episode 18
The team investigate mysterious flooding that is seriously damaging a home, and a church whose solar panels fail to gene
Episode 19
The team explore unsound investment opportunities. An investor in an apparently star-studded blockbuster wonders whether
Episode 20
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day ar
Episode 1
The team unravel the latest scams, including an elaborate con that saw a woman tricked into believing she was working un
Episode 2
The team investigate problems viewers have said they simply can't resolve, including the mysteriously flooded garden tha
Episode 3
The team meet a group of neighbours who have discovered they have been paying too much for their water for decades.
Episode 4
The team investigate the story of a couple who paid to put their belongings into storage but have never seen them since.
Episode 5
The team investigate property nightmares and disastrous building work, with a report on a company that's taken thousands
Episode 6
The team explore whether enough is done to contact customers when a product is recalled for safety reasons and reveal ne
Episode 7
Unwanted calls - and how to stop them - are under investigation as the team meet people plagued by a barrage of nuisance
Episode 8
The team are on the trail of whoever is behind a fake shopping site that uses the details and addresses of genuine busin
Episode 9
The team uncover a new twist to the problems hundreds of viewers have had with passport websites that aren't what they s
Episode 10
The team meet viewers caught out by the small print - including a family whose holiday was almost grounded by a simple b
Episode 11
The team expose all-too-plausible scams that have cost viewers hundreds of thousands of pounds and share advice to help
Episode 12
The team reveal easy ways to avoid losing either money or personal details online, investigating the darkest corners of
Episode 13
The team talk to a man whose bank refused to believe he wasn't dead, in an error that ended up costing him hundreds of p
Episode 14
The team investigate situations where viewers have been left frustrated by the customer service they have received.
Episode 15
A tragic event highlights a common mistake made with holiday cover, and the team open up a pet clinic after a rise in co
Episode 16
The team investigate houses under attack from plants and trees and what happened to one woman's family silver after she
Episode 17
The team investigate the spiralling costs of energy and heating and share advice on how to bring bills down without swit
Episode 18
As the team investigate whether we always get value for money, there's an exclusive peek at the tough tests designed to
Episode 19
The team investigate complaints about big-name brands, including a sofa store whose new furniture didn't please one woma
Episode 20
The team expose bogus celebrity endorsements that tempt you into handing over cash for something you may later regret.
Episode 1
The team start with a particularly nasty case that saw one woman cheated out of £90,000.
Episode 2
The team meets a couple whose builders caused the entire house to collapse.
Episode 3
How many of the miraculous claims made for top-selling shampoos are really true?
Episode 4
Star Wars actor Mark Hamill reveals how he is taking on the fraudsters making big money from conning fans.
Episode 5
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the safety of tumble dryers.
Episode 6
Gloria Hunniford, Angela Rippon and Julia Somerville investigate new threats to your personal details.
Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about charities.
Episode 8
Gloria Hunniford, Angela Rippon and Julia Somerville ask why car dealers don't always give correct information.
Episode 9
With a look at safeguards Britain's online stores have in place to stop children buying products aimed at adults.
Episode 10
The team investigate why so many people have had problems trying to get faster broadband in their homes.
Episode 11
The team examine a computer threat that could see your files held to ransom and made inaccessible unless you pay up.
Episode 12
The team meet people who have all found ways to reduce what they previously paid on household bills.
Episode 13
The team expose the secret sales techniques used to pressure more vulnerable customers into buying products they simply
Episode 14
The team meet viewers whose purchases have had an unwelcome sting, including homeowners desperate to know why their home
Episode 15
The team investigate if the price-match promises from some of the country's biggest retailers could come with a catch.
Episode 16
With fake job scams on the rise, the team unpicks how the fraudsters make their ads so plausible - thanks to actors posi
Episode 17
Why residents desperate to get the condition of their roads up to scratch will only be able to do it by forking out thou
Episode 18
The team uncovers how the billing mistakes of one mobile phone giant have caused customers months of misery.
Episode 19
The team investigates cases where viewers haven't had what they paid for, including a big name music concert that went w
Episode 20
The team discovers how a business supposed to help people manage their debts left them owing more than they had in the f
Episode 1
The team meets the people who have had tens of thousands of pounds stolen from their bank accounts.
Episode 2
The team explores the risk people face from hackers - and the impact it can have if personal details are exploited.
Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville unravel the story of a man persuaded to spend his life savings on s
Episode 4
The team unpick the door-to-door mattress scams conning households across the country.
Episode 5
The team investigate companies that have not stuck to even the most basic of promises.
Episode 6
The team looks at how people are being tricked out of money by a scamming technique that's becoming increasingly common.
Episode 7
The team unravel the rising threat of ID fraud, with one of the most shocking stories the programme has ever featured.
Episode 8
The team investigate whether Britain's sofas are as fire-resistant as labels claim after one woman's terrifying ordeal.
Episode 9
How does Britain's mobile coverage compare with services elsewhere - and what is being done to make it better?
Episode 10
Angela Rippon, Gloria Hunniford and Julia Somerville learn why for many the dream of owning a new home has turned sour.
Episode 11
Angela Rippon, Gloria Hunniford and Julia Somerville uncover the latest tricks used by scammers to get their hands on pe
Episode 12
The team expose devastating problems that have left homeowners out of pocket, including the mysterious cracks which led
Episode 13
After claims that the black boxes supposed to bring down the cost of car insurance don't work the way people would hope,
Episode 14
Angela Rippon, Gloria Hunniford and Julia Somerville investigate big-name companies who have left viewers feeling let do
Episode 15
The team investigate cases where the reality of what viewers ended up with is very different from what they expected for
Episode 16
Julia Somerville, Angela Rippon and Gloria Hunniford investigate cases of elderly or vulnerable people who have felt pre
Episode 17
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the loopholes and gaps in the law catching many people
Episode 18
Gloria Hunniford, Angela Rippon and Julia Somerville unravel mysterious scams designed to get hold of either cash or per
Episode 19
The team investigate whether staff at one of the biggest names on the high street are telling shoppers the entire truth
Episode 20
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether finance deals used by people to buy a new car a
Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville meet tower block residents who have been told their homes are dange
Episode 2
Angela Rippon, Gloria Hunniford and Julia Somerville ask if the tide is turning against overzealous parking firms cashin
Episode 3
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why fraudsters use the tactic of posing as police to co
Episode 4
Angela Rippon, Gloria Hunniford and Julia Somerville investigate if the guarantees offered by a big name store are quite
Episode 5
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the truth behind headline-grabbing ways people are told
Episode 6
Angela Rippon, Gloria Hunniford and Julia Somerville expose the car-cloning scam that led to armed police turning up on
Episode 7
Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers feel they have been let down b
Episode 8
Julia Somerville, Angela Rippon, and Gloria Hunniford meet viewers who have found themselves in desperate situations thr
Episode 9
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why homeowners whose properties were destroyed in a gas
Episode 10
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with some of the biggest name
Episode 11
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with couriers and look at how
Episode 12
Gloria Hunniford, Angela Rippon and Julia Somerville investigate dodgy second-hand cars, pricey dating agencies and the
Episode 13
Gloria Hunniford, Angela Rippon and Julia Somerville investigate cases of identity theft and ask experts which of the bi
Episode 14
Gloria Hunniford, Angela Rippon and Julia Somerville investigate alarming catches in terms and conditions, meaning your
Episode 15
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a builder with a string of unhappy customers, and fundr
Episode 16
Angela Rippon, Gloria Hunniford and Julia Somerville reveal some surprisingly simple ways to save money, taking a look a
Episode 17
Gloria Hunniford, Angela Rippon and Julia Somerville expose the latest scams targeting people who can least afford to lo
Episode 18
Julia Somerville, Gloria Hunniford and Angela Rippon investigate situations where viewers don't feel they have had what
Episode 19
Angela Rippon, Gloria Hunniford and Julia Somerville investigate big-name companies that viewers say have let them down.
Episode 20
The team battle on behalf of viewers who feel they have had a raw deal, including the homeowners who say their new-build
Episode 1
An exclusive look at how airports are trying to ensure last year's Gatwick drone chaos doesn't happen again.
Episode 2
The team reveal how a flaw in the system means used cars being sold by well-known dealerships are actually insurance wri
Episode 3
How fraudsters are copying the websites of real companies to steal your cash, while leaving the genuine businesses to cl
Episode 4
Why the goods you put into safe storage may not be quite as protected as you might expect. Plus how you might lose out i
Episode 5
Investigations into the quality of new build housing and the mystery parcels baffling homeowners up and down the country
Episode 6
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
Episode 7
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
Episode 8
Julia Somerville, Angela Rippon and Gloria Hunniford investigate companies viewers say have let them down, including a c
Episode 9
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more scams, including the case of a woman tricked into
Episode 10
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
Episode 11
Today, some of the newest and nastiest scams, including the extraordinary wave of car cannibalism, in which parts are st
Episode 12
Angela, Gloria and Julia look at the cutting edge technology designed to make our lives easier, but which, some viewers
Episode 13
In the wake of devastating street flooding, are the water companies doing enough to cut down on leaks?
Episode 14
Gloria Hunniford, Julia Somerville and Angela Rippon investigate the bold tactics some companies are accused of using to
Episode 15
Julia Somerville, Angela Rippon and Gloria Hunniford investigate how some companies will seemingly stop at nothing to ge
Episode 16
How one woman discovered a man she barely knew had married her seriously ill mum, giving him the right to inherit her es
Episode 17
How a mistake by the financial regulator opened the door to fraudsters, and why isn’t the new banking code of conduct
Episode 18
How scammers used the image of one of Britain’s most trusted TV stars to steal thousands of pounds from unsuspecting m
Episode 19
The case of mistaken identity that left one woman fighting to prove she was telling the truth, and the man who reported
Episode 20
The team investigate whether some companies using new data protection rules as an excuse to keep vital information from
Episode 1
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a high street gift card scam and hear about one man's r
Episode 2
Angela Rippon, Julia Somerville and Gloria Hunniford discover how a simple mistake with your insurance claim after a car
Episode 3
The team reveal one of the most jaw-dropping scams they have ever seen. They also see how fraudsters have made a fortune
Episode 4
How dozens of drivers have lost money to a company that sold their car for them but didn’t pass on a penny of the cash
Episode 5
Rev Richard Coles reveals how a fake crowdfunding appeal was set up following the death of his husband last year.
Episode 6
The team investigate a supermarket loyalty card scheme that refuses to refund customers who have had their points stolen
Episode 7
The team expose flaws in the UK companies register that allow dodgy firms to appear legit, and why is a little-known gov
Episode 8
A woman whose husband paid £85,000 for collectable gold coins learns what they’re really worth, and the couriers who
Episode 9
The team hear from job seekers who were told that before they could even get an interview, they would need to pay for tr
Episode 10
Julia Somerville, Gloria Hunniford and Angela Rippon investigate how thoroughly builder-vetting websites check the trade
Episode 11
The shocking tale of the hackers intercepting customer accounts with fast-food businesses and leaving them to foot the b
Episode 12
Angela joins a stake out with a man whose confrontational approach to taking on the fly tippers has to be seen to be bel
Episode 13
How the scramble for a hot tub has left people hundreds of pounds down. Plus, how criminals posing as key workers have p
Episode 14
Angela meets the fed-up pedestrians who want to bring an end to motorists parking on the pavement. They say it’s dange
Episode 15
How one of the biggest online shopping companies in the world has left its customers wishing they’d taken their busine
Episode 16
Gloria Hunniford, Julia Somerville and Angela Rippon reveal how banks are leaving some victims of fraud high and dry, de
Episode 17
How married couples hoping for a tax break have been left with much less than they expected, and the vulnerable people l
Episode 18
How some bank customers have been left with no access to their cash after being frozen out of their accounts, and parent
Episode 19
The team meet electric bike owners who say they have lost out after their prized possessions were stolen and their insur
Episode 20
Gloria Hunniford pays a visit to the residents of one Kent town that is slowly sliding into the sea, finding out just ho
Episode 1
Angela Rippon investigates the green schemes that have fallen foul of the mortgage providers when owners come to sell up
Episode 2
The team investigates the ransom demands being faced by small businesses hit by online hackers. Are social media firms d
Episode 3
Gloria Hunniford goes on the trail of some mysterious missing parcels, hearing how precious cargo can end up being sold
Episode 4
The devoted dog owners who insured their precious pets only to find that it didn’t pay out when disaster struck. And w
Episode 5
Julia Somerville meets a woman whose act of charity was scuppered when her delivery company lost the parcels she was sen
Episode 6
When is storm damage really storm damage? The team look at home insurance small print. And the families whose gardens ha
Episode 7
Gloria Hunniford meets victims of a scam that starts with a simple message about parcel deliveries before leading people
Episode 8
Julia hears about the bewildering sales tactics of cold callers who pursue vulnerable people, and the energy brokers not
Episode 9
How damage caused by delivery drivers has left homeowners with broken walls and big bills, and the big-name company whos
Episode 10
Julia hears from the learners in lockdown who found self-education more expensive than they had expected, and the online
Episode 11
Gloria Hunniford, Julia Somerville and Angela Rippon hear from a woman battling one of the world's tech giants to regain
Episode 12
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the shocking story of a mum whose two-year-old daughter
Episode 13
This episode features the residents of one estate who fear they might be charged to access their homes after being told
Episode 14
Gloria Hunniford, Julia Somerville and Angela Rippon meet the people who say they have been forking out thousands for su
Episode 15
The team visit a housing estate in Stoke that is gradually sinking into the ground, with residents fearing they will be
Episode 16
How you can make sure you’re protected from the growing crime of number spoofing, in which scammers fool people into b
Episode 17
How moving into some new build homes comes with strings attached when it comes to your choice of broadband provider, and
Episode 18
Payment holidays are meant to help out those people in tricky financial situations, so why are some people feeling that
Episode 19
How criminals are using popular social media sites to make money by copying other people’s work.
Episode 20
The faulty meters driving some viewers up the wall, and how the home fitness craze, super-charged in lockdown, has becom
Episode 1
Angela meets the devastated neighbours left footing the bill for flats that fell into the ground, and the team investiga
Episode 2
Rip Off Britain tackles the scam social media listings catching people out in search of a home to rent, and the shocking
Episode 3
In this episode, the deaf movie lovers furious at the lack of captioned screenings, insurance companies and storm damage
Episode 4
Julia Somerville, Angela Rippon, and Gloria Hunniford meet the people pursued to pay debts racked up by someone else. An
Episode 5
Julia meets brides-to-be who believed they’d done all they could to protect their wedding, but whose dream day went up
Episode 6
Angela Rippon investigates the second hand cars with a secret history which could be putting you in danger. There is als
Episode 7
Gloria Hunniford hears the shocking story of a woman who lost one of the largest amounts of money the programme's ever r
Episode 8
Rip Off Britain looks at people who spent thousands on a bold new venture only to be left with nothing to show for it. P
Episode 9
Featuring the family home devastated by floods of the very worst kind. Plus the green dreams that became expensive messe
Episode 10
Including the new 'money flip' con that’s hitting social media with devastating consequences. And the latest on pet sc
Episode 11
The fraud victims with nowhere to turn, including a bereaved mum trying to wrestle back control of her late son’s soci
Episode 12
Angela Rippon dons a helmet and hits the streets to discover why eScooters are leaving some pedestrians feeling scared.
Episode 13
Julia Somerville, Gloria Hunniford and Angela Rippon hear from the families pushed to the brink by mould in their homes
Episode 14
Gloria Hunniford, Angela Rippon and Julia Somerville take on scammers, including the fraudsters taking out expensive pho
Episode 15
Angela Rippon, Gloria Hunniford and Julia Somerville meet people whose homes have been put at risk through no fault of t
Episode 16
Is a new look and new name enough to transform how customers feel about one major delivery company? And the new communit
Episode 17
Gloria Hunniford, Julia Somerville and Angela Rippon ask if the banks are acting fast enough when it comes to responding
Episode 18
The no-win-no-fee cases that came with an expensive bill at the end, and the music festivals leaving some disabled peopl
Episode 19
Gloria Hunniford, Julia Somerville and Angela Rippon hear how one man has been left paying a £48,000 mortgage, whilst s
Episode 20
Julia Somerville, Angela Rippon and Gloria Hunniford hear from the small business owners battling enormous energy bills
Episode 1
The team reveals failures in customer service at one of the country's biggest energy firms and how a driver ended up wit
Episode 2
Gloria Hunniford meets tenants living with damp, mould and a rat infestation in homes in one of Britain's biggest housin
Episode 3
Customers who order one thing but receive another and then are refused a refund. And the holiday firms whose terms and c
Episode 4
A woman's credit rating is ruined by scammers who took out multiple mobile phone contracts in her name. And how to deal
Episode 5
The team help a group of karate enthusiasts claim a refund from an airline. And why have new rules to keep private parki
Episode 6
The team reveal the shocking case of a man whose bank accounts were drained via his online apps when his mobile was stol
Episode 7
Tech expert David McClelland reveals how your social media could be an open door to let scammers get to your money – a
Episode 8
Angela, Gloria and Julia tackle the shocking scourge of appliance cover policies that aren’t worth a penny. Also, wher
Episode 9
The team get to grips with the tricky problem of compostable and biodegradable packaging. Does the labelling really stac
Episode 10
The team challenge the food delivery giants making customers pay for items that were never delivered. Also, what to do i
Episode 11
The team investigate an airport meet-and-greet company that ran up thousands of pounds of fines driving a man’s car th
Episode 12
Angela Rippon, Julia Somerville and Gloria Hunniford are on the trail of QR codes that led people to spend more than the
Episode 13
Some companies offer multiple services in the name of ease and simplicity, but what happens when things go wrong?
Episode 14
Julia, Angela and Gloria investigate the home repair policies, car insurance and funeral plans that didn't deliver what
Episode 15
We explore the online reviews that may not be all they appear to be, and share the very latest advice on how to spot the
One woman's £5,000 energy bill
Gloria, Angela and Julia hear from one woman who has spent years trying to get her energy company to explain how she end
Episode 17
The team take an exclusive look behind the scenes at a bank’s fraud help centre, where staff are in a daily battle to
The tax rebate with a sting in the tail
Julia, Angela and Gloria investigate the cases of people who claimed thousands of pounds in tax rebates only to be told
Flooded six times in six years
Gloria, Angela and Julia try to help a family whose beloved home has suffered six devastating floods in as many years.
Holiday SOS
The young couple left out-of-pocket when their all-inclusive holiday turned out to be missing some key elements.
I lost £130,000 to a crypto scammer
The crypto con which saw one man lose £130,000 to a scammer. And Gloria, Angela and Julia look at the shocking story of
Black market driving tests
How delays at the top of the DVSA are fuelling a black market in driving tests. Also, a look at the government’s plans
Customer service meltdown
The customer service meltdown at one of Britain’s most trusted brands and how it’s caused chaos for thousands of peo
My 11-year-old son booked a £4,000 holiday by accident
The 11-year-old that booked a £4,000 holiday by accident. Plus, why car insurance prices are going through the roof for
Holidays
The holiday makers scammed by a fake travel firm. Plus, how customers have got caught up in a spat between big name trav
Scammers controlling your phone
How downloading the wrong app led to one woman having £12,000 stolen from her bank account while she slept – the team
David vs Goliath
How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in
The 30-minute phone call to cancel your broadband
The removals firm that caused hundreds of pounds of damage. And how a simple request to change her phone contract left o
Sunshine scams and cruise changes
The Canary Islands holiday con that cost Brits thousands. And the couples left furious after their long-awaited cruises
I had to bathe my disabled son in the garage after a dispute with my insurer
How one woman's battle with her home insurer left her in tears as she struggled to care for her disabled son.
Our 18-year-old house is crumbling
The team hears from the couple facing more than £100,000 in repair bills to fix their family home or run the risk of it
Threatened with a knife by an airport parking firm
Using an airport meet and greet company might sound like a convenient service, but not this one. We hear from the police
I bought a house for £28,000 – but I was forced to hand it back
How one man’s bid to become a property developer left him thousands of pounds out of pocket – we’re probing the au
I was put on a different flight from my kids - because the plane was too small
Holiday horrors at the check-in desk when a family of ten are split up, thanks to a plane swap leaving seven of them gro
Fake Taylor Swift tickets cost me hundreds
How fraudsters are cashing in on the huge demand for concert tickets by hacking genuine social media accounts to lure in
Has your car been clocked?
The team meets a man who discovered a hidden clocking device behind the dashboard of his car, which could mean it had co
Charged hundreds of pounds to flush the loo
The team hears from the homeowners fighting a utility company that’s increased its prices almost tenfold in seven year
My solar panel misery
Going green, going wrong – a council-backed energy scheme that left homeowners burned. How to avoid that happening to
The holiday hotel that looked like a building site
My house is a building site
The team meets the families who paid tens of thousands of pounds for dream home extensions, only to be left with dangero
They sold me a written-off car
The team investigates the seriously written-off cars patched up and put back on the road, and asks why e-bike batteries,
Blacklisted because of my surname
When an algorithm banned one woman from opening an online account because her surname was McManus, she asked Rip Off Bri
Where’s my £300,000 whisky gone?
The team meet one man worried that the £300k he spent on rare whisky might have vanished after the investment firm went
Paying £1 per mile for car insurance
Priced off the road: the young drivers handed a car insurance price hike in the middle of their policy.
My four-star holiday deal was anything but
The team investigates the holiday deal websites whose offers were very different to what was advertised.
Energy Special
From shockingly incorrect bills to broken smart meters, bad customer service to impossible debts, the Rip Off Britain te
Help – my home’s infested with beetles
The team meets a couple at loggerheads with a developer after finding soaked plaster and a beetle infestation in their n
The phone, the thief and the worthless insurance
How one tech giant’s phone insurance will only pay out if thieves don’t switch off the tracking software on your han
Cut off from my landline
Could the biggest change to landlines in generations leave you without a phone or broadband? And the new plans that migh
Help, they’ve hacked my holiday hotel
The hacked hotel emails that could cost you your holiday. Also, the team meets a woman who felt abandoned by her cruise
I became a money mule by mistake
Gloria Hunniford, Angela Rippon and Julia Somerville hear from the young people who thought they were dabbling in invest
‘Lose a stone in a week’ – the pamphlet peddling porkies
The team tackle more bad practice, including debunking the claims of a slimming pill magazine that says you’ll lose a
Help, I don’t owe the debt you’re chasing me for
The dogged debt collectors who won’t give up – even when you don’t owe them anything. And the missing mail causing
£89,000 down... and my bank won’t listen
Life savings gone and no refund – why your choice of bank could make all the difference if you lose out to scammers.
My holiday coach crash nightmare
The tour operator that one couple say really let them down when their coach transfer took a turn for the worst.
No payout pet insurance
Gloria Hunniford and Julia Somerville are joined by Henry the Blue Peter dog, as they hear about the chihuahua owner fro
Out-of-control bamboo is destroying my driveway
Gloria Hunniford learns how the 1990s fashion for bamboo in our gardens is causing expensive problems for some homeowner
Help, my £45,000 pension is missing!
With millions of pounds sitting unclaimed in dormant or misplaced accounts, the team sets about helping a former bank wo
Crumbling concrete wrecked my home
Gloria Hunniford and Julia Somerville get to grips with the lightweight construction material RAAC. Installed decades ag
Wrong flight landed us in Lithuania!
Julia Somerville and Gloria Hunniford present a sun-drenched holiday edition, featuring airline passengers who were supp
Bank account switch left me broke
Gloria Hunniford and Julia Somerville hear the story of a woman from Bolton who staged a protest at the local branch of
Floored by ground rent demand
A 90-year-old is shocked by a £17,000 ground rent bill on the flat he’s owned for 50 years. Plus the online marketpla
No win, no fee cost me £27,000
Gloria Hunniford, Julia Somerville and the team hear how the promise of a no win, no fee legal action left a man from Bu
Thieves charged hundreds to my phone bill
How mobile phone theft victims are facing huge bills when crooks’ purchases are charged to them.
Airport security delays left my holiday in ruins
The travellers seeking answers after their getaway plans were wrecked when huge security queues at a major British airpo
The missing person ads that transform into scams
How fraudsters are using social media posts about missing people and pets to hook their victims into scams.
£226,000 crypto scam left me homeless
How a recently bereaved widow from Lancashire was conned out of the £226,000 proceeds of a house sale by fraudsters who
Help, someone stole my house!
The team investigate the homeowners who’ve found their homes targeted by scammers who steal personal information to tr
Fake weight-loss drug almost killed me
We reveal how fraudsters are selling counterfeit versions of a well-known weight-loss drug and the potentially devastati
Ripped passport wrecked our holiday
In a special holiday edition, Gloria Hunniford, Julia Somerville and the team ask how much damage is too much damage whe
Doorstep raiders knocked out my doorbell camera
The team uncovers the shocking story of the readily available gadget that can hack your wifi and renders many doorbell v
Social media bank staff scam cost me £16,500
The team reveals how scammers are convincing victims to part with their cash by posing as senior bank staff, and pointin
Mistaken identity cost me thousands
The reveals the story of how a car finance company’s mistake led to the credit record of a man from Blackpool being me
Landed in debt… for someone else’s shopping
The team hears from the women from South Wales who have been hounded for hundreds of pounds worth of debt after someone
The hotel with no running water
Julia Somerville, Louise Minchin, Gloria Hunniford and the Rip Off Britain team have with a sun-soaked holidays special
Missing £400,000 put my mum’s care at risk
Julia Somerville, Louise Minchin, Gloria Hunniford and the team hear the shocking story of how a woman’s attempts to i
Ravenous rats destroyed my car
The team hear how a woman from south London says the electrical wiring in her vehicle is being repeatedly chewed by rats
Careless couriers left our parcels in pieces
Gloria Hunniford, Louise Minchin and Julia Somerville hear from viewers who say their carefully packaged goods are getti
When will my flood-wrecked home be fixed?
Louise Minchin, Julia Somerville and Gloria Hunniford hear from victims of severe flooding who’ve been forced to move
Filthy holiday cottages cut our break short!
The team hear from customers of a leading holiday cottages company, who say their getaways were wrecked when they found
Filthy takeaways posting incorrect hygiene ratings
The team report on restaurants and takeaways where incorrect hygiene ratings risk misleading customers. Is the system in
Telecoms contract pushers caught on camera
In a special investigation, Rip Off Britain goes undercover with BBC News to show how a telecoms firm is making promises
Tainted tap water left us in agony
Louise Minchin, Gloria Hunniford and Julia Somerville seek answers for householders who say their water company should h
Scammed by fake AI celebrities
The team reveal how criminals are using artificial intelligence to create ‘deepfake’ videos of AI celebrities and pu
Forced to take five flights to board our cruise
We hear the astonishing story of a couple who were forced to take five flights and travel 3,000 miles across Europe to b
Tenants turned my family home into a cannabis farm
The team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could
Water bills are going up, but what’s it all being spent on?
The team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charge
My conservatory roof shattered, but no-one’s taking responsibility
The team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.
I paid for a smartphone but received a lump of clay
The team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers
Timeshare nightmare
The team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers
I cancelled my card, but scammers kept spending
The team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelle
Brazen car scam caught on camera
The team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of poun
Nail glue took my daughter’s skin off
The team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose t
Super-scam cost me nearly £500,000
How a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break th
Dream holiday left me with gastric infection
The team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-s
Addicted to shopping app
The team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order
Fire safety upgrades – who should foot the bill?
The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front d
Gift experience voucher left me £200 out of pocket
The team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.
Scammer posed as my mum – while she sat next to me
How a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.
Luxury resort turned out to be a building site
The team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.
New home knotweed no-one told us about
The team investigate who is responsible for the costly surprise of knotweed facing one couple when they bought their dre
£1,000 to send a parcel
How sending a parcel cost one man more than £1,000 because the courier said he got the measurements wrong.
I had to do the maths to prove my energy company wrong
The team investigate who is responsible for the mystery cracks in laptop screens that left a trail of angry customers.
I took out a family trust to protect my kids, but now I regret it
The families unravelling the family trusts set up decades ago to protect an inheritance, but which are now proving compl
My holiday was cancelled at hotel check-in
The team investigate the cases of holidaymakers left stranded when their travel company went bust, even though it appear
Insurer says I’m wrong about having cancer
The team investigate the life insurance policies that have left some customers in the lurch, including the woman whose i
Broadband firm has trapped my car with a telegraph pole
The team take on the case of the homeowner who claims a broadband company installed a new telegraph pole without warning
The Scottish lodge I invested in didn’t exist
The investment scheme that went wrong, after nearly 200 victims believed they were buying a holiday lodge connected to a
Excluded from cheap energy tariffs because of where I live
The team take on the case of electric vehicle drivers who say their energy provider couldn’t connect them to the best
Our holiday was not as advertised
The team investigate the cases of holidaymakers who say the reality of their trips was far from what was advertised by t
Scammers used our street to open fake accounts
In the first of five special episodes for BBC Scam Safe week, the team investigate the fake bank accounts all registered
AI romance scammer broke my heart
In another special episode for BBC Scam Safe week, the team hear the incredible story of one Edinburgh woman left devast
Help! Is my online job a scam?
A viewer contacts the team after suspecting the online task work he’s been completing could be a scam.
I was part of the world’s largest scam
A victim of a huge international investment scam network meets one of the investigative journalists who uncovered it.
Fake Michael Jackson brought bailiffs to my door
A man whose home address is hijacked by a fraudster using the name Michael Jackson receives traffic fines and a visit fr
Banned from 500 shops by facial recognition
The team investigate the use of facial recognition software on Britain's high streets after a woman from Salford is fals
The banned online pet store still taking your money
The team sniffs out the truth about the glossy online pet store selling treats for dogs, which despite been banned from
I’m blind - but my bank sends letters I can’t read
The team reveal shocking failings at a high street bank after it sent crucial communications to a blind customer by lett
Roof repair rogues took aim at our homes
The team visit a Portsmouth suburb that has been repeatedly targeted by doorstep cold callers trying to charge thousands
Slimed by sludge pipe leak during our dream cruise
A couple from the Wirral say their dream cruise holiday was ruined when a leaky pipe above their cabin covered them in f
Elvis event left me all shook up
The team takes on the case of an Elvis superfan who says an immersive experience with the 'King' was far from what was a
Owed thousands by my energy company
The team investigate the case of the energy company that still refused to pay back £3,000 to its customer despite two o
I won in court – but I’m still out of pocket
Next door up in flames - but I had to pay
The team investigate why an insurance company declined a no-fault claim after a fire spread from the house next door.
Four-day delay, but my airline won’t pay
A couple who planned a holiday to Honolulu say their four-day stop-off in Las Vegas was wiped out by a series of flight
Careless courier driver destroyed my garden wall
When a woman’s garden wall is flattened and a couple’s camper van is wrecked by careless delivery drivers, the team
Van seized after fake debt ruling
The team in Salford investigate how it was possible for a company to invent fake debts against other businesses, take th
Blaze repair delays ruined our home
A couple from Dorset say their beloved home has been wrecked by water damage after a series of delays to their insurance
The five-year wait to return to my home
Residents of an apartment block in Oldham who were forced to leave their flats following the issue of a fire safety noti
Holiday hotel blaze left me fearing for my life
The team hear from holidaymakers caught up in a major hotel fire in Turkey, who say their travel company hasn’t done e
Home improvement company lies cost me thousands
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the case of the homeowner who paid a company nearly £
Fake loan repayments coming off my wages
How one man has been left battling to prove his identity after fraudsters took out a Universal Credit loan in his name,
Claim denied due to home’s past building work
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the home insurance policies refusing damage claims if
Fraudster cashed in my tax rebate cheque
In a special scams episode, the team meets the 20-year-old who was waiting to receive a tax rebate from HMRC, only to di
Holidays: Our flight took off while the board still said ‘Please Wait’
Can you trust airport departure boards? The team meet one group of passengers who waited patiently in the departure loun
Your parcels lost, damaged or late
Gloria Hunniford, Julia Somerville and Louise Minchin investigate the courier company that customers say is still lettin
Fake review sites peddling dodgy goods
The team investigate the fraudulent websites convincing shoppers to invest in a ‘best-buy’ home appliance and meet t
Scams: ‘Ghost’ MOTs for sale!
How much can you trust your MOT? The team investigate the so-called ‘ghost’ MOTs available for sale and hear from th
Insurer won’t help as our home falls apart
The team meets the couple who have been stuck in a battle with their insurer for more than three years over fixing damag
Toy company bullied me into paying unlawful fees
Gloria Hunniford, Julia Somerville and Louise Minchin investigate how a firm providing equipment to children with specia
Giant warehouses built at the end of our gardens
The team hear from the devastated homeowners who claim the warehouses behind their back gardens were built without prope
Bank devalued our house after approving our mortgage
The team investigate why a bank suddenly refused to let one couple re-mortgage because of the way their home had been co
Spiteful scammer cancelled my flight
The team investigate how a scammer was able to cancel one man’s flight when he believed he was receiving customer supp
Wet wipe blockage flooded my garden with sewage
The team investigate why some brands continue to label their wet wipes as flushable – despite the major drain blockage
My timeshare is worth less than when I bought it
The team investigate the holiday timeshare company that members feel has moved the goalposts as they reached the end of
